iRobot Roomba · updated 2026-07-06

Error 18: Failed to dock

What it means

The robot cannot return to its dock or starting position.

The fix

Confirm the dock has power and was not moved mid-job; clear 4 ft (1.2 m) in front and 1.5 ft (0.5 m) each side; clean the charging contacts and the IR window / visual docking target with a dry cloth. Note the robot must start from the dock, or find it during the job, to navigate back.

Applies to

Most series. Does NOT occur on 100/1000, 200/2000, Plus 400, Plus 500 or Max 700 — those LiDAR models report Error 1010 instead.

Source

Official iRobot support article: https://homesupport.irobot.com/s/article/31099

Fix didn't take? Charging-family errors that recur usually mean the battery — see the charging-errors guide. For anything deeper, here's who actually repairs Roombas in 2026, with published prices.